Refund & Cancellation Policy

Effective Date: 04 August 2026

Welcome to JALA SAI E-SERVICE CENTRE. Please read our Refund & Cancellation Policy carefully before placing an order.

Cancellation Policy

• Orders may be cancelled only before the service process has started.
• Once the service has been initiated, cancellation requests may not be accepted.
• Government fees, third-party charges, and processing fees are non-refundable.

Refund Policy

• Refunds are available only if we are unable to provide the requested service due to our own reasons.
• No refund will be provided after successful completion of the service.
• No refund will be provided for incorrect information or documents submitted by the customer.
• Government fees, bank charges, payment gateway charges, and third-party service fees are non-refundable.
• Approved refunds, if applicable, will be processed within 7–10 business days to the original payment method.

Biometric Device Installation

• Installation service charges are non-refundable once the installation process has started.
• Customers must provide remote access through AnyDesk or TeamViewer for installation support.
• We provide installation services only. We do not sell biometric devices.

Customer Responsibility

Customers are responsible for:
• Providing accurate information.
• Submitting valid documents.
• Checking all details before service submission.

Contact Us

JALA SAI E-SERVICE CENTRE

📞 Call/WhatsApp: +91 6351568170
📧 Email: ezeepay123@gmail.com
📍 Gujarat, India
🕘 Working Hours: Monday – Saturday (9:00 AM – 8:00 PM)

Thank you for choosing JALA SAI E-SERVICE CENTRE.